As Hashes Agency provides digital services, AI automation, and marketing solutions, physical returns do not apply.

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However, in case of mistakenly charged subscriptions, duplicate payments, or service-related disputes,

We offer the following:

• Digital Service Returns: Not applicable (as services are delivered digitally).

• Duplicate Charges: If you are charged twice, a full refund will be issued within 7 business days.

• Service Miscommunication: If service delivered significantly differs from agreed scope, we’ll either correct it at no extra cost or provide a refund after internal review.

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Process:

1. Email our support team at billing@hashesagency.com within 7 days of the issue.

2. Provide your invoice number, description of the issue, and any supporting documents.

3. Our finance team will review and respond within 5 business days.