H A S H E S

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Overview

McKenzie Constructions is a trusted, family-owned roofing and home remodeling company based in Georgia, USA. Known for their commitment to quality craftsmanship, durable materials, and excellent customer service, they have been serving local homeowners for years with roof installations, storm-damage repairs, and full-scale home renovations. While their reputation in the community was strong, their business model relied heavily on word-of-mouth referrals and repeat customers. With no structured digital presence and limited online visibility, they were missing out on a huge share of potential clients searching for reliable roofing solutions online. McKenzie Constructions recognized the growing demand for quick, digital-first solutions and wanted to step away from traditional marketing, investing instead in a scalable, automated system that could consistently bring in qualified roofing leads without depending on third-party lead resellers.

Jason McKenzie, the owner of McKenzie Constructions, approached Hashes Agency with a clear challenge: his business had the skill, tools, and experience to handle more roofing projects, but his pipeline was unpredictable and full of dead leads. The company had previously experimented with Google Ads and paid lead providers but faced high costs per lead, poor-quality prospects, and duplicate leads that competitors also received. Follow-ups were done manually, often hours or even days after an inquiry came in, causing potential customers to lose interest or choose other roofers. Jason wanted exclusive, high-intent leads, a stronger online brand presence, and a way to automate the booking process so his team could focus on doing the work — not chasing prospects. That’s when he turned to Hashes Agency to design a done-for-you marketing and CRM automation system that could put his lead generation on autopilot and fill his calendar with real, booked appointments.

Before Hashes

Spending
100%
Customer Acquisition
8%

How Hashes destroy competitors approach

Strategy

Social Media Ad Funnel

Created three customer avatars (New homeowners, roof repair seekers, urgent storm-damage cases) Wrote conversion-focused ad copy specific to season & urgency Ran localized Meta Ads targeting 10-mile radius around their HQ Used project-based creatives to show real jobs and build credibility

Strategy

CRM Workflow Automation

Built a custom Go High Level CRM pipeline: FB Ad → Lead Capture → Auto SMS + Email → Booking Page Automated lead tagging, nurturing, reminders, and missed-call follow-ups Added AI chatbot to pre-qualify leads 24/7 Tracked lead response rate & followed up if no booking within 2 hours

Strategy

Retargeting Campaign Setup

Retargeted website visitors + ad engagers within 7-day windows Used testimonials + urgency ("Limited Roofing Slots This Month") Lowered overall CPL by 42%

Strategy

Content Optimization & Local Trust

Added branded story posts to improve local trust Highlighted before-after roofing projects, pricing transparency, and 5-star reviews Reels featured behind-the-scenes footage of roof installations

Strategy

Brand Presence Domination

We set up cross-platform retargeting campaigns on Google Seach, Facebook, and Instagram to re-engage abandoned leads, past website lead form clickers, and social media engagers. Using urgency-driven offers and social proof ads, we converted previously lost opportunities into paying customers. This approach strengthened brand recall, making McKenzie Consturctions the first choice whenever potential customers thought about Construction and Home Remodeling company.

After Hashes

Spending
15%
Customer Acquisition
93%

Strategies implemented by hashes

Strategy

Lead-to-Call in 1 Click

We eliminated friction. The Facebook lead form was connected directly to CRM, which instantly followed up with a booking prompt.

Strategy

Hyperlocal Targeting

We used zip codes + recent real estate data to find likely buyers needing roof repair or upgrades.

Strategy

Weekly Performance Reporting

Every Monday, Mr. McKenzie received a full report and video summary — no guesswork, full clarity.

Strategy

Re-Engagement with Warm Leads

Most of their deals were closed from retargeted leads who didn’t convert the first time.

Strategy

Full Service, Not Just Ads

They didn’t just get ad management — they got an outsourced marketing department.

Client Testimonial

— McKenzie, Owner, McKenzie Constructions

We used to wait days hoping someone would call. With Hashes, our phone started ringing within 48 hours. They took over everything — ads, content, automation — and gave us back our time. Most importantly, we started closing real jobs.