At Hashes Agency, client satisfaction is our top priority.

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Eligibility for Refunds:

• • Double/duplicate charges.

  • Service not initiated due to agency-side reasons.

  • Failure to deliver service as described (after review).

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Non-Refundable:

• • Once a service has been fully executed.

  • Paid advertising budgets (Meta, Google, etc.) as these are non-refundable by platforms.

  • Third-party tool costs (e.g., CRM subscriptions).

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Dispute Resolution:

• • Clients should first contact support@hashesagency.com.

  • If unresolved, disputes can be escalated to Stripe/PayPal under their buyer protection.

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Refund Processing Time: 7–14 business days depending on payment method.