Effective Date: September 19, 2025
Entity: Hashes Agency LLC (“Hashes”, “we”, “us”, or “our”)
We respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have. It applies to our websites (including hashesagency.com and hashesadvertising.com), sub‑domains, landing pages, forms, and any products or services we provide—including AI/automation solutions built on GoHighLevel (GHL), advertising and social media services, CRM consulting, and related communications (email, SMS, WhatsApp, calls, chatbots, and in‑app messages).
Important: This document is informational, not legal advice. If you operate in regulated sectors or need bespoke terms, consult counsel.
Controller: Hashes Agency LLC (registered in the United States)
Primary contact: privacy@hashesagency.com
Other contacts: support@hashesagency.com
Mailing Address (for notices): Florida, USA (update with your precise address)
If you are located in the EEA/UK and wish to exercise privacy rights, please use the addresses above; if required, we will provide details of our EU/UK representative.
We collect information in the following categories:
A. Information you provide
B. Information we collect automatically
C. Information from third parties
We do not intentionally collect sensitive information unless required and explicitly provided by you (e.g., tax forms). Please do not submit unnecessary sensitive data.
We use your information to:
If you opt in to SMS/WhatsApp/voice communications:
Where GDPR/UK GDPR applies, we rely on one or more of the following legal bases:
We do not sell your personal information. We share data only with:
We do not share SMS consent data with unrelated third parties for their own marketing.
We operate with team members and processors in multiple countries (including the United States, Pakistan, and the EEA/UK via subprocessors). When transferring personal data internationally, we use appropriate safeguards (e.g., Standard Contractual Clauses where required) and limit access on a need‑to‑know basis.
We keep personal data only as long as necessary for the purposes described here or as required by law:
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including role‑based access, MFA where available, encryption in transit/at rest by our providers, audit logging, and least‑privilege practices. No system is 100% secure; please notify us promptly of any suspected security issue at security@hashesagency.com.
Email/SMS/WhatsApp: use unsubscribe links or reply STOP (SMS).
Cookies: adjust browser settings or use our cookie banner/preferences (where available).
Access/Correction/Deletion: you may request access to, rectification or deletion of your data, or object/restrict certain processing.
Portability: request a copy of your data in a portable format where applicable.
EEA/UK: you also have the right to lodge a complaint with your local Data Protection Authority.
California (CCPA/CPRA): residents have rights to know/access, correct, delete, and opt out of certain “sharing” for cross‑context behavioral advertising. We do not “sell” personal information as defined by the CCPA. To exercise rights or to opt‑out of “sharing,” contact us or use the cookie preferences.
Requests can be made to privacy@hashesagency.com. We may need to verify your identity before responding.
We and our partners use cookies and similar technologies to:
You can control cookies via your browser and (where available) our preference tools. Blocking cookies may impact certain features. We may use pixels from Google (GA4/Ads), Meta, LinkedIn, and other platforms enabled in your campaigns.
Because our services include AI assistants, automation, and CRM integrations:
When you purchase services, payments are processed by third‑party providers (e.g., Payoneer, Verifone/2Checkout, Stripe/PayPal, bank transfer). These providers collect and process payment data under their own privacy policies. We receive limited transaction metadata (status, amount, method) to reconcile your account.
Our websites and documents may contain links to third‑party sites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.
Our services are not directed to children under 13, and we do not knowingly collect their data. If you believe a child has provided us information, contact privacy@hashesagency.com and we will take appropriate steps to delete it.
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. We will post the updated version with a new “Effective Date” and, where appropriate, notify you by email or banner.
Email: privacy@hashesagency.com
Support: support@hashesagency.com
Mailing Address: Florida, USA (update with full address)
If you have questions, concerns, or requests regarding this Policy or your personal data, please contact us using the details above.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Clients opt in to receive SMS messages during the onboarding or project initiation process. They confirm consent by checking a box or providing written approval to receive updates and service-related communications via SMS. If consent is not given, the client will not receive any messages.
By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging.
